The State Insurance Company of Mauritius Ltd (SICOM) stands proudly today as one of the leading insurance and financial companies in Mauritius.
With an established presence in the economic landscape of Mauritius since 1975, SICOM Group presently includes the State Insurance Company of Mauritius Ltd (SICOM), SICOM General Insurance Ltd (SICOM GIN), SICOM Financial Services Ltd (SFSL), SICOM Global Fund Ltd and SICOM Management Ltd.
The proactive alignment of its strategies, structures and processes enabled the Group to become more nimble and responsive to external demands and was the main contributing factors to its positive financial results. SICOM Group has been investing heavily on building profitable long term relationships with its valued customers and fine tuned its insurance solutions to delight them with revolving products and personalized services.
SICOM transacts long term business and is the leader in Managed Pensions business in Mauritius. SICOM is also ranked amongst the top life insurance companies in the island. The company has extended and diversified its service lines over the years with a range of loan schemes to assist Mauritian families for their housing and other personal projects.
SICOM General Insurance Ltd started its operations in July 2010, taking over the General Insurance Business which had until then been transacted under SICOM. SICOM GIN thus benefits from the legacy of more than 40 years’ experience in this line of business and currently, transacts all types of general insurances.
SICOM Financial Services Ltd, the financial arm of the Group, provides Lease and Deposit Taking services to corporate and individual customers at competitive rates. It manages two funds constituted under the SICOM Unit Trust, the SICOM General Fund and the SICOM Overseas Diversified Fund.
Setting up of State Insurance Corporation of Mauritius
by the Legislative Assembly
Underwriting of General Insurance
Fire, Marine & Non-motor
Underwriting of Life Insurance
Underwriting of Motor Insurance
Setting up of Housing Loan Schemes
Privatisation from State Insurance Corporation of Mauritius to SICOM Ltd
We moved to SICOM Building, which was one amongst the tallest buildings in Port Louis
Incorporation of SICOM Financial Services, SICOM Global Fund and SICOM Management Ltd
Revamping of SICOM's 1st logo through a
Launch of Unit Trust
Incorporation of SICOM General Insurance Ltd
Launch of 5 PostAssurance Hubs in Mauritius
& 1 in Rodrigues
Revamping of SICOM Logo
Launch of SICOM Foundation
1st Edition of SICOM Les Foulées de L'Espoir
An annual Charity & Fund Raising Initiative
Opening of Customer Care in
SICOM Tower, Ebene
Among Top 50 companies in Mauritius
Launch of Customer Lounge & Trianon Branch
Launch of Online Sales Platform for Life Insurance
At SICOM, commitment to customers runs deep. We believe in looking after our customers and strive to provide a professional and quality service while being friendly, helpful and considerate at all times.
Dedicated to providing the best in Insurance and Financial Services, with focus on competitive quality products and excellent levels of customer care.
Each and every one is encouraged to contribute to the Group’s achievement and with our vision ‘dedicated to providing the best in insurance and financial services, with focus on competitive quality products and excellent levels of customer care’, we put a lot of emphasis on a trained, professional and committed workforce.
At SICOM, we are committed to develop our people and ensure that they reach their full potential within a harmonious working environment. Being an employee of SICOM Group means that you get not only career-development opportunities, but you also get to benefit from a wide range of incentives.
We presently operate with a team of over 325 employees with professionals of varied educational backgrounds including professionals of Actuarial Sciences, Insurance, Finance, Human Resource, Marketing, Business Administration, as well as Information Technology.
We are committed to service excellence through providing a professional and timely service to our customers while maintaining value-adding relationship with all stakeholders.
Our ultimate goal is to meet customer expectations with a diligent and efficient service.
Our people are our most valuable asset and we shall:
We are committed towards developing and maintaining efficient and reliable processes. We undertake to continually improve / innovate our products and services.
We will design and deliver competitive products and services to suit the requirements of our customers as well as the market at large.
We ensure compliance with relevant laws and regulations and are committed to good governance and effective practices.
This Quality Policy will serve as basis for defining SICOM’s Quality Objectives and we will ensure that it is reviewed on a regular basis.
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